Frequently Asked Questions


How do Chatt purse hooks work? They work with gravity. Set the flat top of the hook on surface of a table or counter top. Place any handbag strap on the J hook underneath. The weight of the bag pulls on against the top and keeps the bag in place. A small rubber mat under the top prevents the hook from slipping.

What guarantee do I get of your quality?
Chatt Plus has a 100% money back guaranty that you are completely satisfied with our products! We appreciate your business and want you to refer other store owners. In the event you are not satisfied with your purchase, we will refund 100% of your money (excluding shipping) within 10 days after you receive your order. We issue credits within 3 business days after receiving your returned merchandise. You may exchange any slow moving items with 45 days of purchase. Just return them with a note explaining which products you want in exchange.
Defects are very rare! All Chatt products have a one year warranty and will exchange any defective products.

How are your purse hooks packaged for retail sale?
Standard hooks come in a clear polybag with the hook in front of the black pouch. We include a product card behind the pouch explaining how to use a purse hook and our support of the SmileTrain.Org.

What are the hooks made of?
Chatt purse hooks are made of steel or brass. They are coated with a gold or silver chrome finish that provides a smooth, shinny surface.

How big are Chatt purse hooks?
They only weigh 2 ounces and are 4 to 5 inches long.

Do you charge extra for the black velvet pouch?
No, we do not charge extra for the pouch. Each Chatt hook comes with a pouch.

How much weight can a Chatt purse hook hold?
Standard purse hooks can hold 20 pound weight. Folding purse hooks can hold 15 pounds.

How much is shipping?
We use the US Postal Service and recommend their Priority Shipping. All packages are delivered in 2 to 3 days with web tracking and confirmation.

How can I become a Chatt independent sale rep?
Contact us by phone or email. We help you get started with minimum investment. Sales reps are still paid commission when retailers order directly from us.

How can I get my logo or personal information on the top of a Chatt purse hook?
Chatt custom hook service can add any image, photo, or message to a Chatt purse hook. We can help you design one or 100,000. Chatt custom hooks are great showing off your new baby, branding your corporate image, fund raisers or special events such as grand openings.

How does Chatt support the SmileTrain.Org as a corporate sponsor?
We help in two ways. First, we automatically donate funds every month. Second, every Chatt purse hooks includes their web address on the rubber mat with usage instructions. Our goal is to encourage other companies and people to support this outstanding organization.

How can I sell Chatt purse hooks and handbags to raise money for a good cause?
Contact us to develop special flyers adverting your charitable event or campaign.

Do you sell to international customers?
Yes! Due to requests from many customers outside the USA, we now sell and ship all over the world. International customers can pay by Pay Pal, electronic bank transfers, money order or check. Send us an email with your request. The minimum order requirement is $100 USD. Shipping cost start at $15.00 and average $37 per 100 Chatt per hooks and arrives at your address within 6 to 10 days.